Shipping policy

Shipping Policy

We are delighted to offer shipping services for our products within India. Please read the following carefully to understand our shipping processes:

Serviceable Areas:
We currently provide shipping services domestically within India. While we cover a vast majority of areas, some locations may be unserviceable.

Shipment Processing Time:
All orders are processed within 7-10 business days. Our delivery partners operate throughout weekends and holidays to ensure a smooth shipping process. If any unexpected delays occur, we will promptly notify you via email, using the contact information provided during checkout.

As we collaborate with multiple partners to fulfill orders across diverse geographies, the actual shipping cost is estimated based on factors such as the package weight and destination. We regret to inform you that we do not ship to P.O. boxes or APO/FPO addresses.

Shipment Confirmation and Order Tracking:
You will receive shipment confirmation and order tracking updates via email periodically to keep you informed about the status of your order.

Customs, Duties, and Taxes:
At the time of checkout, we collect GST in accordance with the HSN Code of the ordered product. Please note that Guvit is not accountable for any customs duties, or additional taxes applied to your order. Any fees imposed during or after shipping are the responsibility of the customer, including tariffs and taxes.

Damages:
Guvit is not liable for any products damaged or lost during shipping. If your order arrives damaged, please contact the shipment carrier or our support team at info@guvit.com within 24 hours of receiving the product. We will assist you in filing a claim, and we kindly request you to retain all packaging materials and damaged goods for the claims process.

International Shipping Policy:
At present, we do not offer international shipping services.

Returns Policy:
Regrettably, we do not accept exchanges or returns on our products due to hygiene and perishable nature reasons. However, if you receive damaged or incorrect products, please promptly contact us at info@guvit.com within 24 hours of receiving the product. Our team will work diligently to address the issue and make things right.

For further assistance or information, please reach out to our support team at info@guvit.com.

Thank you for choosing Guvit!